Lifetree Agro Foods Pvt Ltd ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, maintain, and disclose information from users ("you" or "users") of our website - http://www.lifetreeagrofoods.com. By using our website, you agree to this privacy policy. Please read it carefully.
1. Personal Identification Information
We collect personal identification information from users in various ways, including when users visit our site, register, place orders, subscribe to newsletters, or engage in other activities on our website. The types of personal information we may collect include, but are not limited to:
Name
Email address
Mailing address
Phone number
Payment information (e.g., credit card details, billing address)
IP address
We collect personal information only if you voluntarily provide it. You may visit our website anonymously, but certain features may be unavailable without providing personal information.
2. Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our website. This information may include:
Browser type
Device type
Operating system
Internet Service Provider (ISP)
Pages visited on our site
Time spent on pages
Referring URL
Other Similar Information
3. Use of Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience, track site usage, and deliver personalized content and advertisements.
Cookies: We use cookies to remember your preferences and improve your experience on our site.
User Choices: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some parts of our site.
4. How We Use Collected Information
Lifetree Agro Foods Pvt Ltd may use your information for the following purposes:
To improve customer service – Information provided by users help us respond to their customer service requests and support needs more efficiently.
To personalize your User experience: We analyze how users interact with our site to enhance functionality and user experience.
To process transactions: Your information is used to process orders and provide the requested services. We only share this information with third parties as necessary to complete the transaction.
To improve our Site - We may use feedback provided by user to improve our products and services.
To send periodic communications: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. The User can opt out of it at any time.
To run a promotion, contest, survey or other Site features - To send users information they agreed to receive about topics we think will be of interest to them.
To comply with legal requirements: We may use or disclose your information as required by law or to protect our rights.
5. How We Protect Your Information
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Data Encryption: All sensitive information exchanged between you and our site is encrypted using Secure Socket Layer (SSL) technology.
Regular Security Audits: We regularly audit our systems to ensure they are secure and compliant with industry standards such as PCI DSS.
6. Sharing of Personal Information
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided you have given us your consent.
You acknowledge, agree and authorise us to share your personal information with third party service providers who help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
You acknowledge, authorise and agree to collect, store, process and transfer your information to our sister concern entities for the purpose of providing service through this / their platform. You further allow them to communicate with you in any manner including by way of emails, phone calls and messages. If you choose to use services provided by our sister concern, your information may be additionally governed by the privacy policies of such sister concern entity and we will not be responsible for the privacy practices of such sister concern entity.
If we are involved in merger, acquisition, sale, re-organisation, joint venture, transfer or disposition of all or any portion of our business, we will continue to ensure confidentiality of user information and will give prior intimation to affected users in case sharing of information is required.
7. Third Party Links
Please note that this Website may include links to other websites whose privacy practices differ from those of Lifetree Agro Foods Private Limited. If You provide personal data to any of those websites, then Your data is governed by their privacy policy. The privacy practices set forth in this Privacy Policy are for this Website only and the Company is not responsible for the privacy practices or the content of those linked websites.
8. Privacy of Children
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such data being collected, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
Lifetree Agro Foods Pvt Ltd reserves the right to update this privacy policy at any time. We will notify you of significant changes by posting a notice on our site or sending an email. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information:
If you have any questions about this privacy policy, please call us at 9539999660 or email us at care@lifetreeagro.com.
Updated: September 21, 2024